/ Privacy Statement

Privacy Statement

Purpose

The purpose of this privacy policy is to let users of gowithgrace.nz (the ‘site’) know when we collect personal information and what we do with it. This policy explains how and when we collect personal information, what we do with it and your right to see or change it.

We don’t use, share or transfer personal information in connection with the site except as set out in this policy, or as otherwise set out somewhere on the site (including in terms linking to the site).

Statistical information and cookies

Statistical information collected

We may collect statistical information about your visit to help us improve the site. This information is aggregated and doesn’t identify you personally. It includes:

  • your IP address
  • the pages you visited on our site and the links you clicked on
  • the date and time you visited the site
  • the referring site (if any) from which you clicked through to this site
  • your operating system, for example, Windows XP, Mac OS X
  • the type of web browser you use, such as Internet Explorer, Chrome or Mozilla Firefox
  • other things like your screen resolution and the language setting of your browser.

Use of statistical information

The statistical information referred to above can be viewed by site administrators and certain other Go With Grace staff.

Cookies

This site generates persistent session cookies (that is, they have an expiry date and are removed on that date) for the purpose of monitoring site usage. The cookies don’t collect personal information. You can disable them or clear them out of your web browser without affecting your ability to use the site.

Collecting your personal information 

We collect personal information from you in different places on the Go With Grace website.

On the contact page, we collect information about your:

  • name
  • contact information

We collect this information in order to contact you about your website enquiry. 

In the Go With Grace Planning section of the website, we ask you a variety of questions around how you would like your funeral or final farewell to be conducted. We understand the sensitivities around keeping this information confidential and we have ensured that we keep each Go With Grace Plan safe by storing it in encrypted files and only allowing appropriate staff to access it.

In the Business Directory section of the website, we collect a variety of information about your business to display publicly on your Go With Grace business listing. Your account login details are encrypted so account access to be able to add to/edit your business listing is limited to yourself and appropriate staff.

Records and disclosure statement

Public records, official information and parliament

Your emails and contributions to the site may constitute public records and be retained to the extent required by the Public Records Act 2005. Go With Grace may also need to disclose those materials under the Official Information Act 1982 or to a Parliamentary Select Committee or Parliament in response to a parliamentary question.

Correcting your personal information

Your rights

Under the Privacy Act 1993, you have the right to access and ask us to correct any of your personal information provided to Go With Grace in connection with your use of this site.

Contact us if:

  • you would like to see or change your personal information Go With Grace has stored, or
  • you have any concerns regarding your privacy.

Go With Grace may require proof of your identity before being able to provide you with any personal information.

The Manager
Go With Grace
125 Cameron Street, Whangārei, 0112

Phone: +64 9 974 8084
Email: info@gowithgrace.nz

Affiliate programs

When we link to products and services in the Go With Grace Resources Directory, those links may be affiliate links. If you click on any of those affiliate links and make a purchase within a certain timeframe, Go With Grace will earn a small commission. The commission is paid by the retailers, at no cost to you.

Here’s an example: If we link to a children’s book about ‘talking about death’, and you click on that link and complete a purchase within the next 24 hours, we might receive a commission somewhere between 1 to 10 per cent of your total order.

We are careful to only link to products and retailers that we know and recommend. Money earned keeps Go With Grace running and allows us to bring you more content and resources to help start conversations or plan a loved ones farewell. Thank you for your support.

E-Commerce

We offer paid listing plans and advertising options within our Business Directory and content pages. In this case, we use a third-party service (Stripe) for payment processing.

We will not store or collect your payment card details. That information is provided directly to the payment processor whose use of your personal information is governed by their own Stripe Privacy Policy. 

If you have a privacy complaint

If you’re not satisfied with our response to any privacy-related concern you may have, you can contact the Privacy Commissioner: privacy.org.nz/about-us/contact/